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©2019. All rights reserved.
Crafted by 4Property.

We manage and support through the whole process
of implementing a new CRM

Installation – Migration of Data – Training – Ongoing Support – Free Upgrades
One Solution for the residential Sales & Letting Profession

The Acquaint CRM Service

We take the headache out of switching CRM systems and will manage the whole process for you from installing the software on your systems, migrating any data from your old systems and training all your staff to use Acquaint CRM.

Acquaint CRM is constantly being developed to keep up with the latest technological developments and industry regulation. These updates will always be provided to customers free of charge as part of the monthly subscription.

Once setup you will still have the reassurance that a Dublin based support team is always ready to help with technical or training requirements.

FAQ

ARE THERE DIFFERENT TYPES OR LEVELS OF ACQUAINT CRM SOFTWARE?

No, everyone gets our top level version of the software; it covers everything a property company could need; Sales, Lettings, Property Management, elements of it can be hidden from view so you only see and use what’s most pertinent to your business.

HOW MUCH ARE UPGRADES AND HOW OFTEN DO I GET THEM?

Upgrades are FREE and automatically delivered to your desktop! As a client you will enjoy the benefit of unlimited upgrades, with monthly tweaks and usually one major version upgrade every 12 months. This ensures we keep you compliant of legislation, and leading the way with technology and trends.

HOW LONG DOES IT TAKE TO HAVE ACQUAINT INSTALLED?

There is a minimal amount of paperwork required, but once we have received this and your deposit we can normally install within 24 hours. The actual install is around an hour and handled by our skilled support team.

WHAT SPECIFICATION OF EQUIPMENT DO I NEED?

Acquaint CRM will run any PC with Windows XP/Vista/7/8/10 32 & 64 Bit. You will need to have Microsoft Word and Outlook installed, for the full technical spec please scroll down.

HOW DO I ACCESS SUPPORT?

Our Ireland based dedicated support team are just a call or a click away.

IS ACQUAINT CLOUD BASED?

The software is loaded on to your desktop, your data can be hosted on your own server/PC in your office or on a Cloud Server in a data centre. In either case remote access for home worker or workers on the move can be setup. We will help you explore all options and deliver the most cost effective and efficient solution for your specific business.

HOW LONG IS THE CONTRACT?

We offer a simple rolling monthly contract with no minimum term. We are very confident in our ability to supply, maintain and support our excellent products and services so it is exceptionally rare that we lose a customer, however should your circumstances change you’d only need to give us a months’ notice.

WHO OWNS MY DATA?

You do, and you have access 24/7. We know that some providers will hold the data for you and then charge large sums to release it should you want to leave them. Always check this before you sign with anyone else!

Technical Specifications

WINDOWS DESKTOP CLIENTS

Note that for small Networks the server can be a Desktop Client instead of a dedicated Windows Server.

LOCAL DEDICATED WINDOWS SERVER

Note that for small Networks the server can be a Desktop Client instead of a dedicated Windows Server.

CLOUD SERVER

Instead of using a local server, your Acquaint data can be stored in a secure off-site Data Centre. This can be the best option for either small businesses with no fixed location i.e. all staff are remote workers with laptops, or large businesses with multiple branches. Please call for details.

HARD DISK SPACE REQUIREMENTS

As an estimate we would suggest:

APPLE MAC

Acquaint requires a Microsoft Windows Operating System to run. It is possible to run Acquaint on an Apple Mac by installing either a dual boot system such as Parallels or by running a Virtual Machine. In either case you will need acquire and install this additional software yourself including the purchase of a Windows OS licence.